Link: Gartner: Cloud Email Adoption Still in Early Stages

“The cloud email market is still in the early stages of adoption, Gartner said, with 13 percent of identified publicly listed companies globally using one of the two main cloud email vendors, Microsoft Office 365 or Google Apps for Work, respectively. With the majority of companies opting for smaller vendors, the cloud email opportunity is still ripe for channel partners… According to Gartner, 8.5 percent of public companies in its sample of nearly 40,000 public companies globally use Microsoft’s Office 365 service, while 4.7 percent use Google Apps for Work.”

Seems pretty crazy, but I’m sure there’s sunk costs, security and data handling issues, and, well, sometimes it probably is cheaper.

Source: Gartner: Cloud Email Adoption Still in Early Stages

Outlook is a good, mobile email client

And, when I actually think about what is going on, I’m using Microsoft Outlook on my Apple iPhone to read my Google Gmail.

I’ve used it since back when it was Acompli. It’s good stuff! I’m looking forward to the desktop Outlook working well in OS X (I run the preview and last I checked it didn’t work with GMail, need to check again). What a world!

Outlook is a good, mobile email client

The phone sucks

But despite 53% of those polled in the Sennheister study saying they wished everyone picked up the phone more rather than clogging up inboxes with wasted emails, many are reluctant to go retro and pick up the phone- 67% of workers said they send more emails than they make phone calls because it’s easier, and one in five confessed they were not confident about speaking on the phone. So are there better ways of keeping everyone in the loop about mundane things such as fire drills, whip rounds, new starters and lottery syndicates?

I always feel like people just need to learn how to communicate in the written word better. Often, there’s no conventions explicitly stated about how to use email. I don’t think I’ve ever started a job that had “here’s how we use email around here” training. If you have no shared process – and training to get everyone using the process – of course it sucks, no matter what “it” is.

The phone sucks

The email iron grip

First, Microsoft and other vendors like IBM still have a tight grip on the largest companies. Gartner analyst Tom Eid—who predicts that enterprise email alone will be a $5 billion global industry this year, growing about 10% from last year—confirms this. He estimates that Microsoft still commands 75% of the market’s spending, versus about 3% to 5% for Google.

I like that specificity of “spending.”

The email iron grip