Link: This is the Amazon everyone should have feared — and it has nothing to do with its retail business

“the massive online retailer once again posted its largest quarterly profit in history — $2.5 billion for the quarter — on the back of two businesses that were afterthoughts just a few years ago: Amazon Web Services, its cloud computing unit, as well as its fast-growing advertising business.”

Good charts, too.
Original source: This is the Amazon everyone should have feared — and it has nothing to do with its retail business

Link: Is the internet good or bad for society? Americans are having a tougher time deciding.

“The percentage of people who think the internet is good for society is shrinking. Roughly 70 percent of American adults who use the internet believe it’s mostly good for society, down from 76 percent in 2014, Pew found.”

And:

“About 64 percent of online adults over 65 say the internet has been “a mostly good thing for society,” Pew wrote. In 2014, that number was 78 percent.”
Original source: Is the internet good or bad for society? Americans are having a tougher time deciding.

Link: The Sorry State of Digital Transformation in 2018

Organizations talk a lot about transformation, but their actions don’t always back it up:

“To find out the state of digital transformation, we surveyed 1,600 business and IT decision-makers in North American and European enterprises. The answer? Sorry, I’m afraid. As you can see from the picture below, 21% of firms think their transformation is dusted and done. Really? Done? And another 22% are investigating or not transforming at all. And while 56% of firms are transforming, their level of investment and scope of transformation are still mostly small. For example, only 34% of banks and insurers are even bothering to transform marketing and only 45% are transforming customer care — a too-small percentage given consumers’ of mass adoption of mobile devices.

“Why? As one respondent put it, “It’s a war between old-school technophobe leaders and the technology innovation that represents a completely different way of doing business.”
Original source: The Sorry State of Digital Transformation in 2018