Link: How Air France – KLM designed its PaaS Cloud Foundry

“it was not a question of replacing our experts but of increasing the skills of the group’s internal teams,” says Thierry Morcq.

(Translated with Google Translate.)
Original source: How Air France – KLM designed its PaaS Cloud Foundry

Link: Singapore Airlines employees urged to innovate, fail without fear

There needs to be a place where you can fail and there’s no implication to your career. [The innovation lab] is a safety net. Anyone in the company can take a day in a week to work with the team [at the lab] and innovate together and talk through the idea.
Original source: Singapore Airlines employees urged to innovate, fail without fear

Frequent flyer programs drive billions(?!) in revenue

Delta Air Lines Inc., the world’s second-largest carrier, said it expects that its American Express partnership will yield $4 billion in revenue per year by 2021, rising by more than $300 million annually until then. Those sums translate to a very high margin of profit, Delta executives have acknowledged, but they’ve decline to specify further. At an investor presentation on March 29, Alaska Air Group Inc. said its Mileage Plan relationship with Bank of America will account for $900 million in annual cash flow, once the airline has fully combined with Virgin America Inc.

Billions per year seems crazy, but I assume they’re not lying.

Link

New AAdvantage Flyer Mileage Rewards Rate

AAdvantage Executive Platinum members now will receive 11 miles for every dollar spent. Platinum members will earn eight miles per dollar and gold members will earn seven miles.

The new rewards rate goes into effect on Aug. 1.

They gots to get that paper!

Source: American Airlines Shrinks Its AAdvantage Flyer Mileage Rewards Rate – Fortune