Some reading I did for getting up to speed on healthcare tech. "Claims 2030: A talent strategy for the future of insurance claims" Claims 2030: A talent strategy for the future of insurance claims Using the old AI agent sidekick idea to take care of decision making. You still have a human face to walk you through stuff. Other roles are a person to sort out more complex things that a computer can't do and the data scientists who monitor decision making and do new ML-stuff training.
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