Looking at four months of numbers, here’s my theories of how to get more attention for my enterprise tech videos:
- Make short ones, each with one point – 1 minute to 10 minutes.
- Post the videos natively to Twitter, YouTube, or whatever channel – don’t rely on people clicking on YouTube.
- YouTube is, in general, the worst performer for eyeballs.
- LinkedIn is the best all around performer (but, I haven’t found detailed analytics, like seconds watched versus just auto-play).
- I haven’t done enough analysis of CTAs (“click here to go to my landing page and move further along the sales funnel to giving us CASH!”) but they’re near impossible – Twitter looks good, but I don’t have enough visibility into the end-to-end funnel.
- Thus, following 5: focus on ideas you want in people’s heads (brand, thought lording, reputation, etc.) over clicks/transactions.
I do a lot of videos for my work – selling kubernetes and appdev stacks for enterprises, along with the services/consulting that go with it (hey! VMWARE TANZUUUUUU!). Over the past two months I shifted from longer form vidoes (30-50 minutes) to tiny ones.
Sort of counter-intuitively, tiny videos take just as much work as long ones – lots and lots of editing, making subtitles, making zaney thumbnails, and all the usual uploading posting around. Sometimes tony videos take more work than just uploading longer, 45 uncut minutes.
The results are dramatic though: the shorter videos I do get a lot more views and “engagement” than the longer ones. This fits common SEO, social/influencer hustler folklore: no one likes long form content. After over 15 years of podcasting and presenting and blogging, I know that folklore isn’t, you know, universally true.
The following tables are incomplete, it focuses on the tiny videos. See the taller table that follows for the numbers for the longer videos. (Click for the larger version of each chart.)
Table 01 shows the Dec 2020 and Jan 2021 tiny videos I did. I’ve been very time constraint of late (we have to – er, get to – home school a seven and ten year old, and also need to watch a 10 month old), so I’ve shifted to doing these small videos in the time I can find, often when I’m taking my baby daughter on a walk and she finally falls asleep:
Table 01: Tanzu Talk tiny videos (and some long), Dec 2020 to Jan 2020.
Table 02 shows the tiny videos I did back in the Spring (2020). I was similarly time-constrained – technically (and, mostly – hey, my therapist has helped me recognize that I’m a workaholic, but, like, the content I produce for work is my passion – my work isn’t just yelling at supply chain people and arts and crafting PowerPoint slides and pivot-tables…OK…I’ll take a breath…) I was on paternity leave, so I had to snatch the times I could. I uploaded these videos to my personal YouTube site (the Dec/Jan ones are on the VMware Tanzu channel), so their YouTube views are shit:
Table 02: cote.pizza tiny videos, Spring 2020.
I call these “cote.pizza” videos because that’s the URL for a CTA I had.
Then, for comparison, Table 03 the views for all the Tanzu Talk videos – most of them are long form and were only hustled with YouTube links in Twitter, LinkedIn, etc.:
Table 03: All Tanzu Talk videos, tiny and long, 2020
There are some key findings:
- The short videos get a lot more traffic.
- Posting the videos natively to Twitter and LinkedIn gets a tremendous amount more traffic than posting links to the YouTube videos. You can see this in Table 01: the videos in December were promoted with links to YouTube, but the ones in January were posted natively to Twitter and LinkedIn. (Some videos were previews of longer ones, like the DevSecOps for Fed one).
- I haven’t done a video-by-video analysis, but very few people (if any) will click on a link to YouTube that I post in Twitter or LinkedIn. I don’t know if they click on CTAs either. (There’s some views from Instagram, Facebook, and even TikTok too, but I’m leaving those off from this write-up – they’re not high or consistent enough to consider – you’re better posting Nutella videos to those channels.)
- I have no proof of this, but I think adding in subtitles helps. Instagram will auto-generate sub-titles for you, and you can rely on YouTube’s auto-generates srt’s to upload to LinkedIn and Twitter, but I’d use something like Descript to make a “perfect” srt file.
- My Minecraft Yeller Thumbnails are the radest shit you will ever see in b2b marketing. COME AT ME. (I discovered Adobe Spark Post which is fucking awesome for this shit.)
The major component I’m missing is following what happens when people click a CTA link. I encoded most all links I use for attribution to me, but I, of course, didn’t tell any of our web-funnel acquisition people this, so I don’t know how get those numbers. This would be extremely valuable info.
On the other hand, the price range of software and services (six to seven figure deals) I help sell is so high that having just one click, or just someone having seen and been influenced by my video evne though clicked nothing trackable.
Also, I’m concerned about echo chambers. Many of the “engagements” (likes and stuff) I get are from co-workers, which I value tremendously! There are, though, a sort of knowable set of “customers” who also engage. I need more insight into how far out of the echo chamber I’m reaching.
Let me state this clearly: I have no idea if all of this is helping the business. BUT IT SURE IS FUN TO DO!
All of that aside, let me tell you a (depressing?) secret: the only thing people care about are raw views. There may be some quibbling about completion rates, CTA following, etc.: but at the end, people will just remember the raw numbers. (Still, I’d like to have more visibility into the money I’m helping bring in and retain, but, hey, as I like to say, “I get paid either way.”)
Next shit to try
- “Everyday someone’s born who never watched The Flintstones“ – Looking at the numbers, not that many people have seen my longer form videos. Very few have watched to the end. If I slice-up and reserve some of those at tiny videos, it won’t be feed them left-overs reposting, it’ll actually be new for many people. I think this is something that us insatiable, completist readers don’t get and why we find re-posting/ICYMI’ing so vile.
- People love stuff about auditors/governance and security…but, really, you can’t predict what people like.
- Post in LinkedIn – you’ve got ten minutes, that’s a lot more than Twitter’s 2m30s.
- In Twitter, you can share access/use for the videos with other people. I need to share this with the people who run @VMwareTanzu and other accounts and see what success they get with posting those videos natively. Based on purely gut feel after looking at some of the videos, this will drive a lot more eyeballs.
Some additional notes as I think of them:
- Many of the longer form videos were streamed in Twitch at first. For my stuff, there’s around, I don’t know, 30 maybe 50 or 60 views after streaming in Twitch. During, it’s like zero to five, but usually, like one or two. I don’t really consider Twitch to be, uh, the “right fit” for my content. I think my co-workers who actually code (that’s like watching someone game, right?) have much more success.