Wherever the Taylorist approach thrives, the perception gaps between senior executives and team members are large. Senior executives describe the company’s agile initiatives as successful and satisfying. Team members, who are closer to the action, describe them as disappointing and frustrating, not much different from traditional task forces.
People always think they’re doing a good job, esp. when they’re not doing the job.
Original source: Doing Agile Right: Transformation Without Chaos