Bad tools get bad results, so fix them

Lack of access to robust digital tools in the workplace can frustrate employees who see productivity hindered by inefficient systems. An excess of workplace tools can be overwhelming too, and can alienate for millennial workers. When tools fail to elevate workers, output suffers.

This is an obvious truth. However, the managerial point is to not let it happen. I’ve always gotten the feeling that managers and executives don’t have much first hand use of productivity tools: they use email, for sure, but they have whole staffs (whole divisions and companies of people!) who do the tinkering work in Office and other collaborative tools.

At each large company I’ve worked at (just two) and several small ones the productivity and collaborative tools have gotten in the way or been less than ideal. Security handling is often a problem, file sharing, collaborative editing, and basic Intranet information sharing.

The last time I recall the industry focusing on this collaboration was in the Enterprise 2.0 days – the mid-2000s. I think what happened was that Google Docs (G Suite – whatever) took over and the. Slack. Google’s enterprise stuff is really good, not least of which because it takes a very consumer tech approach. To that point, most people are familiar with Google apps and style from their own life. Schools use it. The way Google enterprise apps “think” is known.

Slack is just another, more efficient email. Oddly, Google never won the IM and chat room competition – their stuff was terrible and seemed to be ignored.

Anyhow: managers and executives! Each quarter use these tools for at least week, if not every week. If you find them weird, if you keep thinking you’ll ask one of your staff to do the work for you because you “just don’t have the time,” that means your tools suck and you need to replace them. Think of how every day your employees have that same experience.

Original source: Are employees disengaged? Check the tech stack