When I sorted through the hundreds of examples that emerged, I found four primary activities appeared over and over: anticipating a need, identifying options for filling it, deciding among the options, and monitoring the results. Chelsea, for example, noticed her toddler waking up progressively earlier each morning and envisioned her hours of sleep dwindling (anticipation). She reached out to her Facebook network for advice and learned that other parents rely on “okay-to-wake” clocks that turn green when it’s permissible for a child to get out of bed. She sorted through several product sites to familiarize herself with the range of features and price points available (identification) before eventually deciding to buy a higher-end model she could program from her phone (decision-making). Once the package arrived, Chelsea tracked its effects (monitoring): Was her son staying in bed until a reasonable hour? If he was waking up later, but not quite at her target time, should she keep searching for a solution or consider the problem solved?