A false choice: systems of record vs. systems of engagement – Pivotal Conversations #49

What’s the best way to categorize and prioritize your IT projects? Splitting them up between systems of record (ERP) and systems of engagement (user-facing apps) is a popular mode of thinking, highly related to bi-modal IT. In this episode, guest Ian Andrews explains why this framing is a bad idea and offers a value-driven way of thinking about it instead, along with plenty of commentary from Coté and Richard.

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Ian Andrews on bimodal, systems of engagement vs. systems of record

  • Systems of engagement vs systems of record – why is this distinction not helpful based on Ian’s conversations with actual customers. And, of course, bimodal.
  • Spring Boot’s story, and Spring Cloud.
  • Contrasting those with JEE needs shifting. That InfoQ piece Ian references.

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