From a 451 report on outsourcing in cloud-land:
From our Voice of the Enterprise research, we can see that about two-thirds of organizations are operating with moderate transformation, while a fifth describe themselves as undertaking significant transformation.
And what do these new projects look like?
In the manufacturing sector and in transaction-heavy back-office process areas, automation continues to improve the top line for businesses. In banking, financial services and insurance, the main challenge is how to manage compliance cost-effectively so that productivity is not impacted.