Another crack at “being digital”

Reda Hmeid over at InfoQ does a good job at trying to define “digital”:

Being Digital is the re-imagining of business processes to be by default a fully online, fully automated process from end user interaction to back office processing, with no need for human intervention.

…down to several characteristics of such an approach like immediate process loops for end-users (“real time”), automating most everything, being online, and well designed.

Source: What Does “Being Digital” Actually Mean?

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