From a 2013 McKinsey survey on “going digitial.” The read is: you have to change to “culture” (business process and/or orginization) to take advantage of all that “software is eating the world stuff.”
Here’s their analysis:
Organizational issues can also hinder companies’ efforts to meet goals and see real impact from digital. As in 2012, executives most often say misaligned organizational structures are the biggest challenge their companies face in meeting digital goals. This is followed by insufficiently reworked business processes (to take advantage of the digital opportunities) and difficulty finding functional talent (such as data scientists or digital marketers). In contrast, a lack of infrastructure and absence of good data are less pressing than they were last year.