We discuss thinking beyond human error as Bill starts to summarize the book Behind Human Error. It’s always helpful to look at how the system and process caused the wrong move. Also, thinking about hardware, and some nice feedback from designers.

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Your friends @cote and @BillHiggins

Hardware, what is it?

Follow-up on “design”

Human Error

  • Bill goes over Behind Human Error, causing us to discuss how various pipelines (systems) in product management work in waterfall and non-waterfall mode.
  • How do product managers fit in to a design-heavy pipeline?

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