“What blogging and these notifications are about is that you make it very easy to communicate,” Gates told executives gathered at Microsoft’s headquarters for its annual CEO Summit.
[…]Gates described to his audience, which included Warren Buffett, Jeff Bezos, Michael Dell, Carly Fiorina, Barry Diller and other top business executives, how blogs worked and suggested that they could be used as a tool for businesses to communicate with customers.
“It’s getting away from the drawbacks of e-mail and the drawbacks of a Web site,’ Gates said, “We’re progressively getting better and better at it.”
There’s also an eWeek article on the topic.
Update: Simon St. Laurent comments.