Link: H-E-B creates online store with nationwide delivery service

HEB is the mega grocery chain, operating in much of Texas. It’s a sort of “mini-globalism” for them to sell globally. A lot of the local, in store brands they have are the kinds of things people visiting home would stock up on when they went back north or abroad, so there’s probably a good market for shipping. Also, I’ve always heard that they’re so big that they can control distribution and pricing of things regionally, like soda, so maybe they can get prices low enough. Also: they’re private, so no annoying shareholders to please, I guess.

Source: H-E-B creates online store with nationwide delivery service

Automating the three ring binder, an example from the US Government

18F is fun the watch if you’re interested in transforming to cloud. In this FAQ about, their Cloud Foundry service, they talk about how they help speed up the slow meatware process of compliance:

A typical agency process to demonstrate compliance with FISMA and gain an ATO requires generation of a gigantic, copy-pasted document enumerating the full design of the system. We document all of the federally-required controls in every section of the platform in a software-friendly way. This enables us to generate different documents suitable to different contexts: human-readable, gap analysis, spreadsheet matrix, web page visualization, etc.

Any app deployed on will be able to leverage these “parts-included” descriptions to make generating their own documentation much easier; they only need to supply information about what their system adds on top of the PaaS. For more information, you can watch the recent DigitalGov University video on “Handling FISMA Faster and Better.”

There’s a few interesting things here:

  1. They automate as much of the process as possible, doing the copy and pasting for you. Now, this should make you question needing to do all that meatware work in the first place but…
  2. If you can’t beat the meatware process problem, join it and try to automate it. There’s probably some value in there, and even for the parts where there is no value, it might be a waste of effort to fight it (versus other ways to spend your resources of time and favors). 3. And, as I mention on my cloud strategy piece on dealing with legacy IT, perhaps by doing all this you can expose how silly it is and eliminate it.

(If you like this line of thinking, check out my webinar on Dec 1st in dealing with legacy IT in your cloud strategy.)

Link: Gartner Survey Reveals Western European Employees View IT as a Technical Resource, Not a Digital Advisor

While employees are feeling more and more computer literate, they’re valuing the IT department less. Once again, IT has to reestablish itself as a source of innovation instead of cost-cutting, light-bulb illuminators. “Keep moving and get out of the way,” and all that.

n=” online survey gathered data from 1,000 employees in Western Europe from organizations with more than 100 employee.”

Source: Gartner Survey Reveals Western European Employees View IT as a Technical Resource, Not a Digital Advisor

Link: Forrester/IBM Report: ‘Great’ apps monetize five times better than good ones

Survey commissioned by IBM to find out what makes mobile apps great. Then, of course, it seeks to tie more success (revenue) to that greatness.

n=”1,000 consumers in the U.S., Canada, U.K. and India.”
Source: Forrester/IBM Report: ‘Great’ apps monetize five times better than good ones